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22nd April 2026

Carbon Neutral for a fourth consecutive year

This year’s certification, awarded by Carbon Neutral Britain, confirms that we have once again met all required standards for measuring, calculating and offsetting our organisational emissions across Scope 1, 2 and 3 for the reporting period of 1 January 2025 to 31 December 2025.

Offsetting our carbon footprint

To maintain our Carbon Neutral status, we have offset a total of 2,060.45 tonnes of CO₂e.

This offset was completed through verified global carbon reduction projects via the Climate Fund™, with credits issued under international standards, including the Clean Development Mechanism (CDM) and Verra’s Verified Carbon Standard (VCS). These projects achieve measurable reductions in greenhouse gas emissions and support climate resilience worldwide.

Aligned with our vision and values

Our vision is clear: “To build a sustainable and socially responsible business that is trusted by our staff and clients, never detracting from our core value that clients come first in everything we do.”

Earning Carbon Neutral accreditation for the fourth consecutive year embodies this vision in action. By understanding and actively reducing our environmental impact, we are:

  • Demonstrating responsible stewardship of resources
  • Ensuring we operate ethically and sustainably
  • Reinforcing trust with our clients, colleagues, and partners

This sustainability commitment never replaces our core value, it strengthens it. By protecting the world our clients and communities depend on, we ensure we continue putting clients first in a continually responsible way.

Client Portal MyPerspective

We’re proud to have achieved Carbon Neutral status for the fourth year running, and a key part of that success is the positive choices made by our clients.

We would like to thank those of you already using our new client portal MyPerspective – your move to a secure, digital access is helping us significantly reduce paper use, postage and any unnecessary travel, directly supporting our carbon reduction objectives.

For clients yet to sign up, the portal offers a secure, simple and efficient way to manage documents, approvals and communication online, while also playing a meaningful role in lowering our collective environmental impact. By embracing digital-first ways of working together, we are not only improving service efficiency, but continuing to make measurable progress towards a more sustainable future.

Looking ahead

Achieving Carbon Neutral status for a fourth year is an important milestone, but it is just one part of our ongoing journey.

We will continue to:

  • Reduce emissions across Perspective
  • Prioritise responsible business decisions
  • Invest in high-quality, verified carbon offset projects
  • Embed sustainability into our culture and operations

A big thank you to our colleagues, clients and partners who share in this commitment and continue to support our environmental initiatives.

Together, we are making a meaningful difference, today and for the future.

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Spotlight

Perspective (North West) Ltd Take on Born Survivor

Well done to Vicki Wynne, Gary Wynne, Brandon Eccles, Tom Rothwell, Keelan McKabe, Paddy Iveson, Mickey Boyle-Prescott, James Cooper, Denise Greaves & Joe Lloyd who triumphantly completed the Born Survivor challenge on Saturday 16th September 2023.

What to do if something goes wrong

We always take great care and use best endeavours to make every effort to get things right first time, we appreciate that mistakes can occasionally happen. If you believe something is not correct or you are unhappy with any aspect of our service, please do get in touch with us. Your Financial Planner should be your first point of contact. Alternatively, you can contact their Office Principal using the details provided on this website. We will listen to your concerns and do our best to resolve the matter promptly and fairly.

If you wish to make a complaint, please contact the Complaints Inbox at complaints@pfgl.co.uk and the matter will be handled in line with the complaint handling rules set down by our regulator, The Financial Conduct Authority.

If after your complaint has been investigated, you remain unhappy with our response, you may be able to refer your complaint to the Financial Ombudsman Service, which can be contacted as follows:

Contact

The Financial Ombudsman Service, Exchange Tower, 1 Harbour Exchange Square,  London, E14 9SR

Tel: 0800 023 4567

Email: complaint.info@financial-ombudsman.org.uk

Web: www.financial-ombudsman.org.uk/consumer/complaints.htm