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Emma McConnell DipPFS

Financial Planner

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Office:

Belfast

Emma McConnell - Team member

Emma joined Perspective in May 2023, when Marlborough Place became part of the Perspective Group, now known as Perspective (Marlborough Place).

With over 10 years of experience in the financial services industry, Emma brings a strong combination of technical knowledge and practical expertise to her role. Her career spans more than a decade, during which she has developed a comprehensive understanding of financial planning and client relationship management.

Emma holds the CII Level 4 Diploma in Regulated Financial Planning and a First-Class Honours degree in Business Studies, specialising in Accounting, from the University of Ulster. She also holds a Foundation Degree in Financial Services Management. This solid academic foundation supports her ability to deliver clear, well-structured financial advice tailored to each client’s needs.

Emma takes a holistic approach to financial planning, helping clients understand not only the individual elements of their finances but how everything works together to support their long-term goals. She is passionate about building lasting relationships, guiding clients as their circumstances evolve and ensuring their financial plans adapt accordingly.

She particularly enjoys meeting people, learning about their ambitions, and supporting them in taking meaningful steps towards achieving their goals. Emma is known for her approachable manner and her commitment to making financial advice easy to understand. She places great emphasis on clarity and transparency, ensuring clients feel confident, informed and in control of their financial future.

Emma encourages open communication and welcomes questions at every stage, taking the time to explain options thoroughly. Her ultimate goal is to provide every client with confidence and peace of mind, knowing they have a robust financial plan and a trusted adviser to support them throughout their journey.

Check out Emma’s VouchedFor profile here.

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What to do if something goes wrong

We always take great care and use best endeavours to make every effort to get things right first time, we appreciate that mistakes can occasionally happen. If you believe something is not correct or you are unhappy with any aspect of our service, please do get in touch with us. Your Financial Planner should be your first point of contact. Alternatively, you can contact their Office Principal using the details provided on this website. We will listen to your concerns and do our best to resolve the matter promptly and fairly.

If you wish to make a complaint, please contact the Complaints Inbox at complaints@pfgl.co.uk and the matter will be handled in line with the complaint handling rules set down by our regulator, The Financial Conduct Authority.

If after your complaint has been investigated, you remain unhappy with our response, you may be able to refer your complaint to the Financial Ombudsman Service, which can be contacted as follows:

Contact

The Financial Ombudsman Service, Exchange Tower, 1 Harbour Exchange Square,  London, E14 9SR

Tel: 0800 023 4567

Email: complaint.info@financial-ombudsman.org.uk

Web: www.financial-ombudsman.org.uk/consumer/complaints.htm